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Internal notes and Documenti

Open Patients

Short admin notes on the patient card in Clinic Membership copy to Documenti for reception–clinician handover.

Internal notes on the patient card are for operational handover — allergies flagged at reception, membership queries, or “running late”. They are not a replacement for clinical notes in Documenti, but they do copy across so clinicians see context on the daily list.

Add an internal note

  1. Open the patient card in Clinic Membership.
  2. Scroll to Internal notes (or add a note when creating a patient).
  3. Type your note and save.
  4. The note syncs to Documenti with the author’s name — usually within about a minute.
Maya Thompson patient card with an internal note in Clinic Membership
Add a short internal note on the patient card — reception handover, not clinical documentation.

In Documenti

After sync, the same note appears under Admin notes on the patient overview in Documenti — separate from clinical consultation notes.

Maya Thompson in Documenti with the synced note under Admin notes
The note from Clinic Membership appears under Admin notes — labelled with the author and booking system source.

Note

Clinical documentation — consultation notes, treatment maps, and consents — stays in Documenti only. Do not put clinical detail in internal notes.

Still stuck?

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