← Back to Setup & configuration

Set up forms and consents in Documenti

Browse templates or start blank, review in draft, publish when ready — then set Automation rules to send forms before treatment.

Consent forms, medical questionnaires, and BDDQ screens live in Documenti. The form content stays confidential in Documenti; when it is time to email a patient, Documenti tells Clinic Membership to send a branded link using your clinic sender.

Note

Draft forms are invisible to procedures and automation. Always open View to check the patient-facing form, then Publish when you are happy with the wording.

Browse templates or start from blank

  1. Sign in at app.documenti.co.uk and open Forms.
  2. Click to add a new form — choose Start from blank or Browse templates.
  3. Templates include common aesthetics consents and medical history layouts you can adapt.
  4. Edit sections, questions, and legal wording to match your clinic.
  5. Save — the form stays in Draft until you publish it.
Documenti Forms page with browse templates and create blank form options
Forms — start from a template or a blank form; new forms begin in Draft.

View and publish (required)

  1. Open the form from your forms list.
  2. Click View (or preview) to see exactly what the patient will complete.
  3. Check layout, signature blocks, and clinic-specific wording.
  4. Click Publish — only published forms can be linked to procedures or used in automation.
Documenti form editor with Preview and Publish actions on the right
Preview the patient-facing form, then Publish — draft forms do not appear elsewhere.

Form automation — send before treatment

Use Automation at the top of the Forms area to set rules that email patients before their appointment — for example a medical questionnaire, BDDQ, or consent that must be completed in advance. Documenti stores the form and the rules; Clinic Membership sends the email when the rule matches a booked patient.

  1. Open Forms from the main menu.
  2. Click Automation at the top of the page.
Documenti Form Management page with Automation link highlighted
Form Management — open Automation to configure when forms are sent.

Sending rules

  1. On the Automation page, click New rule under Sending rules.
  2. Choose the published form and when it should send (for example X days before appointment, or when a specific procedure is booked).
  3. Save the rule. Patients who match receive a secure link by email from your clinic.
  4. Completed forms stay in Documenti; Clinic Membership does not store the clinical answers.
Documenti Forms automation Sending rules section
Sending rules — choose which published form goes out and when.

Tip

Configure your email sender in Clinic Membership first (Settings → Communications) so automated form emails come from your clinic address.

Still stuck?

Send us a message and we'll get you sorted. If you already use Documenti, sign in at app.documenti.co.uk or email our support team.

Contact support